Privacy Policy

Privacy & Cookie Policy

Last Updated: 28 April 2026

At RS AIR CON LTD, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data, as well as our use of cookies on this website.

1. Who We Are

RS AIR CON LTD is a professional air conditioning service provider incorporated in England and Wales.

Company Name: RS AIR CON LTD
Company Number: 16569974
Registered Office: 5 Middlebrook Road, Bagthorpe, Nottingham, England, NG16 5HA
Email: support@rsairconltd.com

2. Information We Collect

We may collect and process the following data about you:

Contact Information: Name, address, email, and phone number (collected when you request a quote or service visit).
Technical Data: IP address, browser type, and usage patterns collected via cookies.
Service Details: Information regarding your HVAC systems and property requirements.

3. How We Use Your Information

We use your information to:

Provide professional air conditioning installation, maintenance, and repair services.
Process payments and prevent fraudulent transactions via our payment processor (Stripe).
Send service updates, quotations, and administrative communications.
Comply with legal and tax obligations in the UK.

4. Lawful Basis for Processing

We process your data under the following legal bases:

Contract: To fulfill our service agreement with you.
Legitimate Interests: To maintain our business records and improve our website.
Legal Obligation: To comply with UK financial and safety regulations.

5. Cookies Policy

Our website uses cookies to distinguish you from other users.

Essential Cookies: Strictly necessary for the operation of the website, including secure payment processing via Stripe.
Analytics Cookies: Help us understand website traffic and popular service pages.

How to Control Cookies: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block essential cookies, you may not be able to access parts of our site or complete payments.

6. Data Sharing and Security

We do not sell your personal data to third parties.

We share data with trusted partners only when necessary (e.g., Stripe for payment encryption, or sub-contracted engineers for on-site visits).

All payment transactions are encrypted using SSL technology.

7. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@rsairconltd.com.